251 Geary St 8th Fl, San Francisco, CA | Directions 9410237.778687 -122.421243
M-Th 11-11, F-Sa 11-12:30, Su 10-11
It's the View – First of all it is the typical Cheesecake Factory as far as menu goes... the wait is ALWAYS incredibly long so when we go we plan to sit at the Bar no further expectations than that. You can either take the escalators or the elevators.
The view is breathtaking and truly a urban experience as far as getting the "feel" of the city. I recommend sitting outside at least once. The service at the Bar is always rushed for the Bartenders as they are handling drink orders for the tables as well. Our drinks were strong and tasty and the appetizers we ordered were plentiful. I do suggest if you venture up to the top floor of Macy's to try this Cheesecake Factory - come with the mindset that you will more than likely have a wait but hey your in one of the most beautiful cities in world enjoy the experience go browsing in Macy's... although I am not sure the pagers work that far =/
Nice place for cheesecake, and a drink as well – Visited several times a few year back. Added a few pounds at this nice place.... Love the roof veranda and the nice view from there!
Great Location and food! – The Cheesecake factory is a place I come to whenever I go to Union Square. I love their appetizers and their deserts. The portions are big and I am always stuffed when I leave- in a good way.
Their outdoor seating is a real treat and anybody that goes their must try it out.
The only drawback is their mixed drinks/cocktails which are a bit weak sometimes.
Not many healthy choices – After the long wait, about an hour, the menu selection was pretty much filled with fats and sugars, without a lot of healthy options. After inquiring about the composition of the dressings and sauces, we determined that if it doesn't have an over abundance of mayonnaise, it has an over abundance of sugar. The cheesecakes were nicely presented in a clean display case and the bakery staff is pretty well informed, except about the fat, sugar and calorie content.
Decadent cheesecakes and classic American cuisine makes this a popular chain. – In Short
Faux-rustic finishes and colorful light fixtures abound at this almost always crowded chain. The thick-as-a-book menu features Americanized versions of worldly cuisines--Mexican, Vietnamese, Italian, Thai--but succeeds best with American classics. Burgers are a good choice, especially the ""Roadside Sliders,"" mini burgers served as appetizers. The myriad cheesecakes are over-the-top in concept and decadence. You'll leave full, with leftovers.
why would you go here? – why would you go here when there is so much amazing (non-chain) food in san francisco!? go someplace original and authentic, like Colibri right down the street. Save the cheesecake factory for your work trip to Cleveland if you inist on supporting this chain!
Good but LONG wait, huge portions – The positives: Cheesecake Factory has an enormous menu with lots of delicious options, so everyone in your party will be satisfied. The salads, sandwiches, and pastas are all great (I usually order Evelyn's Favorite Pasta). The portions are gigantic, so although the prices are a little high, it's really like two meals in one since you usually take half to go. Of course, the specialty cheesecakes are unbelievable - you can't find stuff like this anywhere else. The rooftop view is amazing, and there are heat lamps for when it's cold. Also, it is in a central location for anyone in the Union Square area. The negatives: there is an insanely long wait (HOURS), it is always crowded, and there are no reservations. But if you are in the area, go and grab a beeper at least 45 minutes before you want to eat and continue your shopping ... by the time you're done, your table will be ready.
Top of Macy's – The Cheesecake factory lives up to it's name. Several choices of Cheesecake. And you get to look at all of them in the display case while you are waiting for a seat. This place is popular so be prepared to sign up, take your beeper and don't wander too far. I was able to get the beeper, go shopping for a pair of shoes at the men's Macys next block and return to Cheesecake factory in time to wait an additional half hour and it was not even busy dinner hour yet.
But I like the big portions of everything, like the burritios, and the mango madness drinks. Great desserts. Great salads and big too. The waitstaff is overworked but they are friendly. Also suggest sit outside when the whether is not too cold.
It is what it says – The cheesecake is the best. It's indulgent and rich, and the cheesecake is the main reason why I come back to this restaurant. The food is ok, but comes in huge portions. The wait is RIDICULOUSLY long, but once I'm seated, I always find the waitstaff very friendly and accomodating. A few times I've had something wrong with my food - chicken was undercooked (bloody!), string found in my mashed potatoes, hair found in shepherd's pie - but they have ALWAYS been very apologetic, offering a replacement dish, and complimentary cheesecake. THey've never been snooty or slow about it. They always address it immediately and are apologetic for their mistake. A good place to bring a large group (like my family of 6) b/c the menu has TONS of variety; everyone should be able to find something they like.
interminable wait, deep-fried everything – I was here a couple of days ago with a group. They claim to have dozens of dishes as 'specialties'. The vast majority are deep-fried somehow. The waits are infamously long. The service we received was marginal, with dishes coming out at different times, the kitchen failing to complete all elements of one order, the wait staff neglecting to fulfill a simple request several times, the drinks order being delayed repeatedly... My fish & chips was badly done - a bit dried out, extremely greasy. The 'chips' were traditional American french fries, not chips (thick-cut potatoes), the cole slaw was little more than shredded purple cabbage with no dressing of any kind. The servings were enormous, great if you hadn't eaten in several days, but what normal human needs that much food?! The chocolate cheesecake was good. I'd recommend coming here for dessert, when the lines would be shorter. The view is great!
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