Novato >Auto Dealers > Journey Ford Lincoln
6995 Redwood Blvd, Novato, CA | Directions 9494538.096216 -122.564493
Sat 10:00- 7:00PM
Service & Parts
closed Sat & Sun
Roger was really good. I am always happy with this business and they do a fabulous job.
My service experience was perfect, and I was very happy with everything.
I had a very good experience at the business this time. They had nice service, nice people and I was very happy with it
I have been completely satisfied the last two times she has been to this business.
Finally a car dealership that doesn't act like a car dealer – I was amazed that they didn't know much about the cars we were looking for. 3 things really impressed me about Journey Ford. 1 - They have product specialists (not sales guys) that have no other responisibilty other than to eductate me about the car. The Product specialist (Will) spent 40 minutes with me going through every detail after I bought the car. He even synched my phone for me. 2 - They gave me more for my trade in that it was worth. It was not even running and they gave me $2500 for it, they even sent a driver to Concord and picked up the car! Wow! 3- They offer free tires for life and make owning (and buying) a car really, really easy. 5 stars from me great job! Tom & Shelly Hogan - Concord
Journey Ford is the new business name and they rock! – When I walked into the business it was like back in the 50's. Everyone was smiling, they were very helpful and kind. There was no delay and they directed you exactly where you needed to go. They went above and beyond and Roger, the service adviser, actually took the piece out and tagged it for her to get it taken care of. The shuttle service was very nice and everything was positive.
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