Novato >Auto Dealers > Journey Ford Lincoln
6995 Redwood Blvd, Novato, CA | Directions 9494538.096216 -122.564493
Sat 10:00- 7:00PM
Service & Parts
closed Sat & Sun
Randy was on point. He was very courteous and prompt. He did a great job and I really appreciate working with him
My service advisor Roger was outstanding. I was very pleased with my service from this business. They did an outstanding job and I am very pleased.
I am very pleased with this business and their staff. I want to personally thank Fran, the service manager and Glenn the sales manager.
My service experiences with this business have always been positive. I went to this business without an appointment. They were really good, and they accommodated me while I was waiting for my vehicle. They went above and beyond. I always have Fran as my service advisor, and he is wonderful. He always explains everything to me.
The people who work for this business are great, and I'll return to them again.
When I walked into the business it was like back in the 50's. Everyone was smiling; they were very helpful and kind. There was no delay and they directed you exactly where you needed to go. They went above and beyond and Roger, the service advisor, actually took the piece out and tagged it for me to get it taken care of. The shuttle service was very nice and everything was positive.
I received outstanding service. The service advisor, Fran, was the best service advisor I have ever had in all the 20 years that I have been a customer. If I ever want to purchase a vehicle, I will certainly choose to go to this business and go through Ali and his sales team.
Journey Ford is wonderful. My service rep, Roger is incredibly patient. I brought my vehicle in an hour before getting it serviced because it broke down. Journey Ford is very thorough and kind.
Roger was outstanding and the service was very good. I travel from San Francisco to come to Journey Ford for service and although it is really far, it is worth it.
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