807 Francisco Blvd E, San Rafael, CA | Directions 9490137.963 -122.509917
Perfect Experience - Very Happy – I visited San Rafael Mitsubishi shopping for a convertible I saw on their web site. The staff was very helpful and friendly and showed me several other options more suited to my interests. We worked out a nice deal quickly and I got the perfect car. The finance guy really got me an excellent rate. They tossed in a free detail and stain guard treatment - after I had signed the papers! I have never had a better car buying experience.
DO NOT SHOP AT SAN RAFAEL MITSUBISHI!!!!!!
Emailed the dealer to offer cash on a vehicle. Mike called and was extremely rude to me! And on top of that he made smart comments via email after I told him how he had disrespected me! They promise of a nice experience but what I got was nowhere close to being nice. If they treat cash customers like this then I feel sorry for people that need financing. I say there are many more dealers out there that can treat us better and they deserve our business. Do not shop here folks- Mike is a redneck and is racist towards people with accents!!!
We do our best to treat every customer with respect and courtesy and our reputation in over 30 years of business ere in San Rafael attests to that. Regrettably, not every customer extends the same to our staff, and misunderstandings do occur. We are sorry for this customer's experience.
Deserving a Great review. 6 Months and still happy – Just moved here to the Bay. Found a great price on a used car. Very friendly, family owned and you can feel it. Still love the car 6months in. Just went in for a standard service and they remember me by name.
My wife bought a second car from a bigger dealer, Toyota of Marin, across the way a couple months ago. Total lemon. Shady management. Big mistake.
The Mitsubishi guys are your first stop. They'll take care of you.
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